FAQs

 

How long is the show?

The show runs 2 hours and 30 minutes including an intermission.

Is the show appropriate for children?

Over 12, absolutely. The show was originally designed for teenagers so is appropriate for anyone 12 and over. Over the years, we have worked to make the show more family-friendly as our audience has evolved to include younger children and families. The show is loud, has graphic content (specifically the crucifixion) and is an intense subject. That said, we have countless younger attendees that have an amazing experience, ages 6 and up. If you are planning on bringing children, the potentially questionable portion of the show is the 30 minutes after intermission. The first hour and the last 45 minutes are all-ages enjoyable.

Is there an Intermission?

Yes, about one hour into the show, there is a 15 minute intermission.

Help! I can't find my tickets!

1. If you created an account, it's super easy! Just click HERE and login with your information! Super easy.

2. If you didn't create an account and purchased as a guest, check your emails. There should be a confirmation email with your tickets attached from ticketinfo@thethorn.net.

3. If you still can't find them, please email us at ticketinfo@thethorn.net and we will try to help you find them.

4. If it's almost showtime, just head to the church! We'll help you figure it out at the Box Office on site. Don't miss the show!

Are there discounts for big groups?

Yes! Absolutely! Please call our Ticket Office at 877-943-7378 for any groups of 10 or more.

Is there Handicapped Seating available?

Yes. Every venue has wheelchair and handicapped seating available. Please call our Ticket Office to let us know which show you will be attending so we can be ready to assist you with seating.

Is there ASL available at the shows?

At this time, we don't have any venues offering the service. But please email us to see how we can assist as we have materials that would help the experience. ticketinfo@thethorn.net

Are there refunds or exchanges?

Generally, there are no refunds and exchanges. However, in certain circumstances we can work with you to switch show nights or sections if there is availability and time.  Please email us at ticketinfo@thethorn.net

Can my child sit on my lap?

First, please see the answer above on child age-appropriateness. If you are still bringing a young child and they are 5 and under and could sit on your lap, you do not need a ticket for that child.

I have additional questions.

Email us at ticketinfo@thethorn.net